E-COMMERCE & MARKETING LEADERRETAIL · FASHION · HEALTHCARE · SERVICES

MAHDI AJAJ.

BASED IN KUWAIT / 10+ YEARS

E-commerce leadership.
Across every channel.

I lead e-commerce and integrated marketing in Kuwait, bringing more than a decade of experience across retail, fashion, healthcare and services.

CURRENT RESPONSIBILITY

At Dakheel Al Jassar, I manage a three-person team, the annual marketing budget and campaigns across digital, in-store and offline channels.

Mahdi Ajaj smiling in a suit, black-and-white portrait
THE PERSON BEHIND THE PERFORMANCEMA / 2026
COMMERCEBRANDPERFORMANCEPEOPLEAI & AUTOMATION
01 / SELECTED IMPACT

Selected results.
With context.

Three historical outcomes.
Three different ways to create value.

17×
RETURN ON AD SPEND
SEVENTH DIMENSION · 2022–2023

Audience targeting.
Creative testing.

Audience targeting and creative testing across paid campaigns delivered 17× ROAS. Behind the number: a restructured marketing team, website improvements and sharper analytics.

Normalized ratio, not currency. ROAS measures attributed advertising return - not profit or a forecast.

BODINAR / FIRST YEAR

Customer satisfaction
in the first year.

Co-founded an online retail business that achieved 93% customer satisfaction within its first year.

BODINAR / OPERATIONS

Reducing the cost
of daily operations.

−20%

Established processes that reduced operating costs by 20%, alongside supplier, procurement and budget management.

Normalized cost index: 100 to 80. Not actual currency.

SOURCE NOTE / Historical results from previous roles, reported in my CV. Employer and context are shown with each result.

02 / THE WORK BEHIND IT

From brand launches
to daily operations.

Online and offline.
Creative and commercial.
One connected view.

01
DAKHEEL AL JASSAR · DEC 2025–PRESENT

Brand launches and
integrated campaigns.

As Marketing & E-Commerce Manager, I lead integrated digital, in-store and offline campaigns, manage three team members and own the annual marketing budget.

Role responsibilities +

Led CONEX and Gi-Box launches. Oversee creative production, POS materials, packaging, showroom activity and delivery-app marketing. Use KPI, ROI and ROAS reporting to guide priorities, with AI workflows supporting content, image and video production.

CAMPAIGN CHANNELS
DIGITALIN-STOREOFFLINE
CONNECTED CAMPAIGN LEADERSHIP
02
BEST ALYOUSIFI · AUG 2024–NOV 2025

Acquisition, retention
and the shopping journey.

As E-Commerce Growth Manager, I developed acquisition and retention plans and improved website journeys, product pages and checkout flows.

Role responsibilities +

Used Google Analytics and sales reporting to guide priorities. Coordinated marketing, IT and operations while tracking campaign budgets and ROI.

THE CUSTOMER JOURNEYDiscover
Consider
Convert
Return
JOURNEY STAGES / NOT PERFORMANCE DATA
03 / ACROSS INDUSTRIES

Experience across
Kuwait’s businesses.

Brands and organizations I have worked with.

Agility
Alyasra Fashion
Al Sirhan Shoes
IMAGES
Diagnostic Center
Best Al-Yousifi
Dakheel Al Jassar
Kuwait Institute of Banking Studies

Selected professional relationships, including employment and client work. Logos belong to their respective owners; no endorsement implied.

04 / THE LONG VIEW

10+ years
in Kuwait.

Roles in marketing,
e-commerce and
business ownership.

2025 - NOW

Dakheel Al Jassar

Marketing & E-Commerce Manager

2024 - 2025

Best Alyousifi

E-Commerce Growth Manager

2023 - 2024

Images Diagnostic Center

Digital Marketing Manager

2022 - 2023

Seventh Dimension

Digital Marketing & E-Commerce Manager

2020 - 2022

Bodinar

Co-Founder

2018 - 2020

Kuwait-Based Media Agency

Agency Partner & Digital Marketing Consultant

2015 - 2018

Al-Yasra Fashion

Digital Marketing Executive

Explore my professional background on LinkedIn
05 / NEXT CHAPTER

AI projects
in development.

Exploring commerce systems and customer-inquiry automation, with requirements, testing and human review.

IN DEVELOPMENT / INDEPENDENT PROJECTS
01 / COMMERCE & OPERATIONS

Commerce and
POS/ERP prototypes.

Directing AI-assisted commerce and POS/ERP product work: defining requirements, customer journeys and priorities, then reviewing prototypes with Codex and Claude.

02 / CUSTOMER INQUIRIES

Customer inquiries
with human escalation.

Guiding inquiry-automation prototypes with attention to reply quality, controlled testing and clear escalation to a person before live use.

Exploratory work in development. No production adoption or performance outcomes are claimed.

06 / A FEW USEFUL ANSWERS

About
my work.

Specialization, context
and current projects.

What does Mahdi Ajaj specialize in?

I work across e-commerce growth, integrated marketing, customer journeys and commercial operations. My experience connects digital campaigns with in-store and offline execution.

Where is Mahdi based?

I am based in Kuwait and work in Arabic and English.

What do the selected results represent?

They are historical outcomes reported in my CV: 17× ROAS at Seventh Dimension, plus 93% first-year customer satisfaction and a 20% operating-cost reduction at Bodinar. They are not forecasts or guarantees.

Are the AI projects live products?

No. My independent commerce, POS/ERP and inquiry-automation projects are in development. No production adoption or performance results are claimed.

How can I contact Mahdi?

Connect with me on LinkedIn

07 / WHAT’S NEXT?

Discuss your
next priority.

For e-commerce leadership roles,
marketing projects and
commercial partnerships.

Connect on LinkedIn